Here at Somerset Drainage we believe in establishing a professional and trustworthy reputation with our customers by offering them the best solutions for their drainage problems.
Somerset Drainage, trading as Somerset Utilities LTD are a family run Drainage Company established in 2007, becoming a Limited company in 2011. We carry out Drainage solutions across the South West of England, covering Somerset , Poundbury , Frome , Chard , Wool , Street , Crewkerne and the whole of Dorset. We are very much a “hands on” Company and are here to help and advise you on all your Drainage Problems. Unlike the National Companies who will try and take card payments before work has taken place, we simply ask for payment or Bank transfer after you are happy with the work is completed by our engineers.
We are a small reputable company with low overheads and pass this on to our customers. Why pay the ridiculous rates of the national companies when you can use a local company employing local people for a lot less.
Since our Managing Director Steve Hosie started up Somerset Drainage, he has kept his core values and passed them onto the growth of the business, expecting all staff at Somerset Drainage & Somerset Utilities LTD to be fully trained on all tasks expected within this industry. He expects all staff carrying out their work and conducting themselves to do so to the highest standard. They all hold recognised qualifications and we undertake continuous training and review performances regularly. We have our own training matrix detailing the levels at which our operatives are capable of, this is of course available on request.
When our teams arrive on site you can be certain that all requirements will be met. We aim for best practice and service, and not minimum standards. All vans are equipped with hot water hand washing facilities, method statements, risk assessments and our Company Health & Safety Policy.
Somerset Utilities LTD holds the ISO 9001 Management Certification ISO14001 Environmental Certification. Having the above accreditations in place allows us to manage a job from the first email enquiry or telephone call to final payment of job with ease and minimal stress for our customers.